|1:00 – 5:00 p.m.
Workshop 1: Finding the First Domino – The Key to Root Cause
Robert Mainardi, CFSA, CRMA
Mainardi & Company
The biggest challenge auditors face today is trying to identify the reason a discrepancy was identified during testing. While it appears to be a simple process of asking the business owner why there was a difference between the processing standard and the actual data reviewed, it is so much more complicated. Auditors must work diligently with the business owner to identify the cause of the issue. It is important that the auditor does not accept a symptom fix and understand it is a process to obtain root cause.
This workshop will begin by defining root cause as the foundation, reviewing the required steps to get to root cause, and wrapping up with how to increase your department’s value in implementing real change.
In this session participants will learn to:
- Define and understand root cause.
- Incorporate the root cause identification process into client discussions.
- Maximize client partnerships for success with the three pillars.
- Increase the value of implementing change.
- Create options to validate root cause accuracy.
- Leverage the keys to root cause.
Robert Mainardi started his own consulting company after 21 years of working in the internal audit profession in the financial services industry. His company develops and facilitates custom internal audit training as well as evaluates, creates, and implements formal audit methodologies including continuous auditing programs. Previously, Mainardi was the vice president of internal audit for the Penn Mutual Life Insurance Co. and also served in audit leadership roles for The Vanguard Group, Aetna, and Prudential Insurance. He is the author of Harnessing the Power of Continuous Auditing. Mainardi is an active member of The IIA, having served as a distinguished faculty member for more than 20 years as well as a popular speaker at The IIA’s All Star conference and other events. Mainardi has merited the Six Sigma Green Belt certification, earned the Qualification in Control Self-Assessment, and is certified to perform Quality Assessment Reviews.
Workshop 2: Main Operational KPIs for Auditing Lean Production Systems
Ramin Alakbarov, CIA
Technical Audit Consultant
As the title suggests, the session is about in-class development of KPIs for measuring the effectiveness of so-claimed Lean systems within any production, including both manufacturing and services. This is a vital analysis nowadays because so many companies claim a high level of commitment to Lean, and spend tremendous amount of resources in establishing new, A to Z, Lean systems or re-shaping the existing ones. From experience and eye-witness accounts, it is clear that sometimes stakeholders and decision makers are being misled and misinformed about Lean. That is why, it is very important for operational auditors to provide assurance on, and also to recognize major risks of Lean operation.
In this session participants will:
- Learn about auditors' role in contributing to production.
Differentiate "Lean Auditing" from the concept "Auditing for Lean".
Be equipped with the right techniques to audit Lean environment.
Get various measures, KPIs, and strategies to conduct audit for "leanliness".
Get tips on how to be a good operational auditor.
Ramin Alakbarov has a broad background in the oil/energy, petrochemical, construction, and financial services industries. As an international internal auditing consultant and academician, Alakbarov coaches industry professionals on technical auditing, self-assessment, operational control, continuous improvement, risk management, and fraud detection. He initiated the “Get certified, be professional!” program in Azerbaijan, which strongly encourages professionals from different fields to earn certifications offered by The IIA.
Workshop 3: The Boundary Span’s Influence on the Ethical Pathways of the CAE
Salem Al Fayi
Numerous studies have resulted in disagreements regarding internal audit reporting relationships. This research examines the ethical pathway of Chief Audit Executives’ (CAEs) reporting relationships with the appropriate authority and the interactions between their perceptions and decision choices. Ethical pathways are built upon by a simultaneous analysis to examine relationships among investigated factors, which provides a better understanding of information technology cybersecurity risk issues and effective reporting relationships. A worldwide survey administered by the IIA Internal Audit Foundation is used to conduct our tests.
In this session, participants will:
- Identify the advantages and disadvantages of CAEs’ reporting relationships.
- Determine what factors may affect CAEs’ reporting decisions.
- Use the systematic literature review method to review the previous literature.
- Apply the Ethical Process Thinking Model to examine reporting relationships.
- Investigate how the boundary span of knowledge and geography impact the ethical pathway.
Salem AL Fayi is an assistant professor and leads the accounting department of Najran University in the Kingdom of Saudi Arabia.
Workshop 4: Internal Auditor Leadership Forum
Jim Pelletier, CIA, CGAP
Vice President, Professional and Stakeholder Relations
Sally-Anne Pitt, CIA, CGAP
Disruptions are bigger, coming faster, and require responses that are quicker and more fluid. In this environment, internal audit is vulnerable — vulnerable to complacency, vulnerable to insignificance, vulnerable to being replaced. Transformation of internal audit is the only acceptable conclusion. Internal audit needs to make step changes in innovation and talent to support a radically different mindset and approach to being agile.
This workshop will explore the imperative to internal auditing to make that quantum leap forward to be best positioned to serve our stakeholders at this time. Attendees will walk away with specific strategies, vetted and discussed with their peers during this workshop. Through interactive group and roundtable discussion of survey data, best practices, and case studies, participants will explore:
- Agility – How to embrace agility to best respond to disruption.
- Innovation – What innovation currently looks like in internal audit, what it needs to be, and how to get there.
- Talent management – What skills are needed and how internal auditors need to manage talent differently.
- Board support – How to move boards from providing passive oversight to engagement that supports internal audit excellence
Jim Pelletier has more than 15 years of public and private sector internal auditing experience. Currently, as vice president of professional and stakeholder relations, he provides direction for The IIA’s Audit Executive Center; Financial Services Audit Center; American Center for Government Auditing; Environmental, Health and Safety Audit Center; and Global and North American Advocacy. Previously, Pelletier served as city auditor for the City of Palo Alto, CA and as chief of audits for the County of San Diego. His diverse auditing background includes roles at the California State University System, PETCO, State Street, and General Electric. Pelletier received The IIA’s John B. Thurston Award for outstanding paper in the field of internal auditing for his article, “Adding Risk Back into the Audit Process.” His book, “Collaborative Auditing,” is available through the Internal Audit Foundation.
Sally-Anne Pitt is the managing partner of Pitt Group, an Australian-based firm specializing in internal audit and risk management. She is recognized as a global expert in audit quality and is chair of The IIA’s Global Professional Responsibility and Ethics Committee. Previously, Pitt served as vice chair of The IIA’s Global Professional Issues Committee and as a member of The IIA’s Global Committee on Quality. She is the author of Internal Audit Quality: Developing a Quality Assurance and Improvement Program. Pitt has undertaken more than 70 external quality assessments and works with many clients to develop and embed their quality programs.
Workshop 5: Internal Audit X-factor: Success Stories
Internal Auditing is full of success stories and at this workshop you will get to hear several from industry professionals. Speakers from both private and government positions will share insights and happy endings around risk, governance framework, fraud, strategic partnership and much more.
These sessions will be 20 minutes each and will allow or question and answers. Here are the companies and the topics they will be talking about:
- Adding Value to Organizations Through Enterprise-wide Risk Management Framework, GDRFA
- Application Governance Framework, RTA
- Corporate Governance Audit, RTA
- Boosting Anti-fraud Culture, Dubai Holding
- Preventive Re-Engineering Project Certificate Process, Dubai Aviation city Corporation, GIARA
- Guest Auditor Program, DP World
- Strategic Partnership Program, Etisalat
- Audit's Sixth Sense, Mashreq
CIA Exam Prep Course Part 3 – The IIA’s CIA Learning System® Internal Audit Knowledge Elements
Daniel Lebel, CIA, CCSA, CFSA, CGAP, CRMA
Chief Audit Executive
University of Quebec in Montreal and President, CIA International Inc.
This course gives candidates a high level introduction and overview of the topics covered with Part 3 of the CIA exam, intended to reinforce your CIA knowledge, clarify topics, and build exam-day confidence. Taught by CIA-certified instructors, attendees will work through practice exam questions, learn test-taking tips, and receive The IIA's CIA Learning System Part 3 self-study print and online software materials.
Please note: Additional self-study time outside the classroom will be necessary to prepare for the exam. A limited number of onsite registrations will be accepted, so please pre-register for this course.
Daniel Lebel has more than 20 years' experience in internal audit and risk management, with expertise in several areas such as manufacturing, transportation, banking, and pharmaceutical. In addition to his work as CAE at the University of Quebec, Lebel has been involved as a lecturer, teacher, coach, and mentor, and as a CIA instructor in America, Asia, the Middle East, and Africa.